Treat others like they’re you!

www.investdominica.com  

The famous “Golden Rule” narrates that, “One should treat others as one would like others to treat oneself…” Not only within words, within the world of business, these words are used intensively. While conducting the process of customer service especially, our attitude will make a lot of difference in reference to the customer’s behavior. Just as the words refer, how we treat the customers will determine on how the customer behavior will be upon us and also towards the company.

“Treat everyone the way you would want to be treated… This can be applied to any situation.” A quote by Dante Hall suggests on the need to treat the customers in a proper manner. Imagine yourself being in the customer shoes, how would be the best way to treat them and get the best results? Treating the customers by following their needs and wants, behaving in a way that can satisfy them, can help to achieve positive motivation for the customers towards the company, which of course will bring better results for the company itself.

People’s behavior reflects on your behavior. The good name of the company relies on your hands. By increasing your competence and being positive in your attitude, the treatment being given can be better also reaching the target on consumer behavior excellence.

For more details on Golden Rule in Consumer Behavior, please contact:

KIRTI PARKASH

+62 21 8378 3288

kirti.parkash@frontlinerinc.com